Returns
We want you to receive the product you ordered in good condition. This working policy explains the usual return, replacement and refund process for the current catalogue release; final wording will be updated before full live e-commerce and remains subject to the product page, order confirmation and applicable law.
Unless your order confirmation or product page says otherwise, ask for a return within 7 calendar days after delivery. The item should be unused, unwashed, unaltered, in resalable condition and returned with its original packaging, labels and included accessories.
Personalised, cut, altered or custom-made items, and items that have been used or washed, are normally not eligible for a change-of-mind return. This does not limit any remedy that cannot lawfully be excluded for a defective, damaged, misdescribed or incorrectly supplied product.
Contact us at sunfabb@gmail.com or +91 70107 35152 as soon as reasonably possible, preferably within 48 hours of delivery, with your order number and clear photographs. Please keep the item and packaging until we tell you what to do next. We may offer a replacement, repair or refund depending on the issue and stock.
Send the order number, the item you want to return and the reason through the contact page. We will confirm eligibility and provide return instructions before you send anything back. Do not courier a return to the address on this page without our written instructions.
After the returned item is received and checked, an approved refund is normally initiated to the original payment method within 5–7 business days. Your bank or payment provider may take additional time to credit it. For a change-of-mind return, the customer may be responsible for reasonable return shipping; defective, damaged or incorrect items will be handled by Sunfabb as appropriate.
Nothing in this policy removes rights or remedies available under applicable consumer law.